As a property owner, it can be harrowing to see your property damaged by water. Thus, you may want to engage a professional restoration service to help you inspect, remove, and dry the affected surfaces. Unfortunately, not everyone knows what to look out for when hiring a professional. As a result, newbies may make mistakes when hiring professionals. A slight mistake can result in years of regret. To avoid such costly mistakes when hiring an emergency restoration service, we look at common mistakes homeowners got into. Here are some of the top mistakes you should avoid when hiring a restoration service following water damage.
Table of Contents
1. Not Taking Experience And Capabilities Into Consideration
One of the worst mistakes homeowners have run into is hiring a water damage restoration service without verifying staff’s experience and capabilities. Ask the contact person at the company you are hiring to provide detailed information indicating staff experience and their ability to handle water damage. Therefore, look out for experienced personnel with high-class capabilities in the handling of water damage restoration services. If you like, peruse their CVs to ascertain that they have served in that capacity and earned the experience required for the best performance.
2. Engaging Poor Communicators
The worst mistake you will ever run into when hiring a contractor is not going for a company that has established a streamlined communication line. This is primarily when consulting with the customer to clarify the necessary details and ensure professional service delivery. Therefore, go for a water damage restoration company that embraces open communication. A contractor who embraces open communication in dealing with customers will deliver to your satisfaction.
3. Waiting Until It Is Too Late
When you realize the slightest water damage, contact a restoration company to inspect the water damage cause and go a step further to eliminate it before it is too late. Even better, engaging a professional restoration service before it is too late will save the overall cost. Note that severe water damage may lead to costly replacements in lieu of repairs.
4. Forgetting To Interview The Service Provider
Before you have hired the damage restoration company, we advise that you interview the involved professionals. Through an interview, you can verify the companies capabilities when it comes to water damage restoration. During the talks, you learn the service delivery approach while asking targeted questions to ascertain experience and professional qualifications.
5. Not Providing Detailed Description Of The Extent Of Water Damage
While this may require a site visit to ensure accuracy, in some instances, the homeowner is in a hurry to salvage their property from water damage. However, it would help if the property owners provide a detailed description of the property involved. With an accurate description of the task ahead, the water damage restoration can offer a reasonable quotation.
6. Paying Large Upfront Payments
Before you have signed a contract with the restoration services, ask them about the payments’ expectations. If the contractor asks for a large upfront payment, we recommend that you move with caution, as you may end up incurring losses.
7. Falling For Water Restoration Services That Offer Cheaper Quotes Over The Phone
Water damage is eminent in particular seasons of the year. At such times, the water damage restoration services may be calling homeowners to offer them special discounts on water damage restoration. Therefore, fraudsters take advantage of such seasons and offer lower quotes to pocket the deposit, never to be seen again. Therefore, be careful when receiving quotes over the phone.
Conclusion
We have looked at the top mistakes made by the homeowners when hiring emergency restoration services. Make sure you are engaging an experienced professional who has served in the same capacity for years and attained a positive reputation. By doing that, you are assured the best professional restoration services.